For any kind of support
Helpful Services in the Bay of Plenty
Below is a list of a wide range of helpful services and websites we have compiled, by theme, to help you with a range of housing and wellbeing services in the Bay of Plenty:
For any kind of support

Here To Help U (Waikato, Bay of Plenty)Here to Help U is a digitally enabled health and social connector service that aims to connect people and whānau to the right help, at the right time. The support they may be able to offer includes: food support, infant and child support, employment support, health and disability support, financial mentoring, mental health support, general support, addiction services, legal and advocacy, and youth support. It is a community-led effort involving many organisations.
For healthy housing

20 Degrees tipsWe have collated a range of resources, videos, and tip sheets to help you and your whānau implement easy, low cost improvements to help make your home healthier and more comfortable.

Tenancy Services (nationwide)Tenancy Services is part of the Ministry of Business, Innovation, and Employment (MBIE). Their website provides the most up-to-date tenancy information and resources for both tenants and landlords.

Warmer Kiwi Homes (nationwide)If you own your whare and want to check if you can get insulation and/or heating, reach out to EECA.

Te Puni Kōkiri (nationwide)Te Puni Kōkiri may be able to provide Home Repair Programmes to repair homes owned and occupied by whānau Māori.

Fire Emergency New Zealand (nationwide)Contact FENZ for a free home safety visit and to have free smoke alarms provided and installed.

Ministry of Justice (nationwide)The Ministry of Justice runs a free and confidential service to help you take part in the court process. It is available from the defendant’s first day in court, until sentencing and through any appeals.

Citizens Advice Bureau (nationwide)CAB are a nationwide, locally based organisation that provide free, confidential, independent information and advice. They are a not-for-profit delivered by trained volunteers. They help people know what their rights are and how to access services they need, supporting people in making their own decisions.

Salvation Army (nationwide)The Salvation Army is an international organisation that provides a range of services. This includes housing support, transitional housing, community/social housing, court chaplains, and more.

Habitat For Humanity (nationwide)Habitat for Humanity is an international non-profit organisation and a registered Community Housing Provider. They can provide an interest free loan of up to $20K for critical repairs needed in a home. The application needs to be completed by the whānau, and the last 3 months of bank statements must be provided for the application to be processed.

MSD (nationwide)MSD offer a wide range of support and services. They work to provide employment and income support, superannuation services, funding to community service providers, and student allowances and loans as well as a range of further assistance. MSD may be able to help with financial assistance for essential or emergency needs such as bedding, food, drivers licences, and more. Depending on what it is, and the circumstances, will determine if it will have to be paid back or not. In terms of housing, MSD manages the Public Housing Register. They provide the housing assessments which determine one's 'rating' on the housing register. MSD may also be able to provide other financial assistance for minor home repairs or maintenance (up to $1,000).

Sustaining Tenancies (nationwide)Sustaining Tenancies is part of the Ministry of Housing and Urban Development (HUD), working to prevent homelessness. They fund community-based services and can refer you to the sustaining tenancy support service in your area. These services help individuals and whānau who are at risk of losing their tenancy. This includes life coaching skills, advocacy with landlords, and more.

Tauranga Community Housing Trust (Tauranga)A charitable trust and registered Community Housing Provider. Their mission is to: advocate, facilitate, and provide housing and related services to individuals and whānau on low, fixed incomes, people with unmet housing needs, with a specialist focus on disability and older people, including accessible housing.

Kāinga Ora (nationwide)Kāinga Ora provides tenancy services to nearly 200,000 customers and their whānau and owns and maintains nearly 69,000 public houses while also providing home ownership products and other services. They are focussed on prioritising their tenants’ wellbeing, and provide tenants with good quality, warm, dry and healthy homes.

Accessible Properties (nationwide)Accessible Properties provides affordable homes and property management services to people with disabilities, older people, and those on low incomes.

Awhina House (Tauranga)Awhina House provides transitional housing support for women who are homeless in Tauranga - they are not an emergency night shelter. They are a charitable organisation operating under He Kaupapa Kotahitanga Trust Tauranga.

Takitimu House (Tauranga)Takitimu House provides men who are homeless, in Tauranga, transitional accommodation and access to services designed to break the cycle of homelessness and offer hope of a better future.

Good Neighbour (Tauranga)Good Neighbour organises neighbourhood projects and have a firewood collection team, supporting whānau with firewood.

Baywide Community Law (Bay of Plenty)Baywide Community Law provides community law services for the Bay of Plenty.

Rotorua District Community Law (Rotorua & Taupō)Rotorua District Community Law Centre provide community law services from Rotorua down to Taupō. They have additional outreach buildings in Murupara and Taupō.

